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50-State Directory / Hawaii (HI)

Hawaii Auto Insurance Laws & Statutory Claims Guide

Statutory total loss thresholds, mandatory 20/40/10 liability minimums, diminished value recovery rules, DMV lapse penalties, and consumer dispute rights under Hawaii insurance statutes.

Total Loss: Total Loss Formula (TLF) Liability Limits: 20/40/10 Diminished Value: 2-Yr Tort Right GAP Refund SLA: 30 Days Regulator: Hawaii Insurance Division (DCCA)
Last Updated: August 2026
Source: Hawaii Insurance Division (DCCA) & Hawaii Insurance Code
HI — Total Loss Formula (TLF): Repair Cost + Salvage >= ACV.
Total Loss Threshold
Total Loss Formula (TLF)
Haw. Rev. Stat. § 286-2
Liability Minimums
20/40/10
$20,000/$40,000/$10,000
Diminished Value
3rd-Party Allowed
2 Yr Statute of Limits
GAP Refund Deadline
30 Days
Fee Cap: $50

Hawaii Total Loss Threshold & Valuation Rules

Audit CCC ONE / Mitchell Offer

Under Haw. Rev. Stat. § 286-2, an auto insurer determines whether a damaged vehicle is a total loss based on the Total Loss Formula (TLF): Repair Cost + Salvage >= ACV.. When a vehicle is totaled, insurers must pay Actual Cash Value (ACV) plus mandatory state and municipal transfer costs.

Statutory Standard
Total Loss Formula (TLF): Repair Cost + Salvage >= ACV.
Repair cost plus salvage scrap value must equal or exceed pre-accident market value.
Mandatory Sales Tax Reimbursement
Mandatory Insurer Reimbursement
Hawaii 4% General Excise Tax (GET) plus county surcharge applies.
Title & Transfer Fees
Reimbursable by Law
Insurers must cover state title, license transfer, and regulatory administrative fees for replacement vehicles.
Owner-Retained Salvage
Permitted Under State Law
Policyholders may keep the vehicle; insurer deducts the documented salvage bid value from final payout.
Received a CCC ONE, Mitchell, or Audatex Total Loss Report?
Audit omitted factory trim packages, distant comparable dealer comps, and unpaid Hawaii sales tax.
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Hawaii Diminished Value Law & Claims Rights

Calculate Lost Resale Value

If your vehicle sustained structural or collision damage caused by another driver in Hawaii, you are legally entitled to recover the resulting loss in fair market resale value (diminished value) under Haw. Rev. Stat. § 657-7.

3rd-Party Claim Right
Fully Recognized in Tort
Against at-fault driver's property damage liability.
Statute of Limitations
2 Years
Time limit to file property damage claim.
Small Claims Court Limit
$5,000
Hawaii District Court Small Claims division limit is $5,000.
17c Formula Status & Legal Precedent in Hawaii:

Third-party recovery measured by market value reduction.

Key Authority: Haw. Model Jury Instr. Civil 8.1.

Hawaii Mandatory Auto Insurance Minimums

20/40/10 Financial Responsibility
Coverage Element Statutory Minimum Limit Requirement Details & Legal Standard
Bodily Injury (Per Person) $20,000 Maximum paid for medical expenses and legal claims for any single injured person.
Bodily Injury (Per Accident) $40,000 Total aggregate limit available for all injuries sustained in a single accident.
Property Damage Liability $10,000 Coverage for destruction or repair of other vehicles, guardrails, or structures.
Personal Injury Protection (PIP) Mandatory $10,000 Personal Injury Protection (PIP) per person. No-Fault (Mandatory PIP) system framework rules.
Uninsured Motorist (UM/UIM) Mandatory offer of UM/UIM with stacking options; written rejection required.

Hawaii GAP Insurance Refund & Payoff Cancellation

Audit Loan Payoff Refund

When an auto loan or finance contract in Hawaii is paid off early, traded in, or refinanced, the borrower is entitled by law to a straight-line pro-rata refund of unearned GAP fees under Haw. Rev. Stat. § 476-1 et seq. (Credit Sales Act).

Calculation Standard
Pro-Rata Standard
Rule of 78s front-loading banned.
Statutory SLA Deadline
30 Days
Responsible: Lender or Administrator
Admin Cancellation Fee Cap
$50
Subject to contract terms.

Hawaii Accident Surcharge & Rate Protections

Model Claim vs. Out-of-Pocket
Not-At-Fault Surcharge Protection:

In Hawaii, insurers are prohibited from surcharging for not-at-fault accidents (Haw. Rev. Stat. § 431:10C-207).

Damage Threshold:

Hawaii does not have a specific statutory dollar threshold for surcharges.

Experience Lookback Window:

Hawaii limits the accident lookback period to 3 year(s) for rating purposes (Haw. Rev. Stat. § 431:10C-207 (Statutory rating factors limitation)).

Credit Scoring Rules:

Hawaii prohibits or restricts the use of credit-based insurance scores in auto insurance rating (Haw. Rev. Stat. § 431:10C-207 (Prohibits credit scoring, age, and gender in auto rating)).

Official Hawaii Insurance Commissioner Contact

If an insurance company delays total loss settlements, misapplies salvage deductions, refuses valid diminished value claims, or issues improper rate increases, contact the state regulator:

Regulatory Agency
Hawaii Insurance Division (DCCA)
Consumer Hotline
1-808-586-2790

Frequently Asked Questions

What is the total loss threshold in Hawaii?

Under Haw. Rev. Stat. § 286-2, the Hawaii total loss standard is Total Loss Formula (TLF): Repair Cost + Salvage >= ACV.. A vehicle is declared a total loss when the estimated repair cost reaches this statutory threshold relative to its pre-accident Actual Cash Value (ACV).

Are auto insurers required to pay sales tax on totaled cars in Hawaii?

Yes. Under Hawaii insurance administrative rules (Haw. Rev. Stat. § 286-2), auto insurers are legally mandated to reimburse applicable state and local motor vehicle sales tax and mandatory title transfer fees in cash total loss settlements.

Can you file a diminished value claim in Hawaii?

Yes. Hawaii tort law permits third-party diminished value claims against an at-fault driver's insurance carrier. Claimants have a 2-year statute of limitations under Haw. Rev. Stat. § 657-7 to recover the lost market value of their repaired vehicle.

What are the mandatory minimum car insurance limits in Hawaii?

Hawaii state law requires all motor vehicles to carry at least $20,000 for bodily injury per person, $40,000 for bodily injury per accident, and $10,000 for property damage liability (20/40/10). Additional statutory requirements: Mandatory $10,000 Personal Injury Protection (PIP) per person..

What is the penalty for driving without auto insurance in Hawaii?

In Hawaii, driving without insurance leads to administrative fines, vehicle registration suspension, and reinstatement fees.

How do unearned GAP insurance refunds work in Hawaii?

Under Haw. Rev. Stat. § 476-1 et seq. (Credit Sales Act), borrowers who pay off, refinance, or trade in an auto loan early are entitled to a straight-line pro-rata refund of unearned GAP waiver fees within 30 days. Administrative cancellation fees are capped at $50.

Can insurance companies in Hawaii surcharge for not-at-fault accidents?

In Hawaii, insurers are prohibited from surcharging for not-at-fault accidents (Haw. Rev. Stat. § 431:10C-207).

How do I file a complaint against an auto insurance company in Hawaii?

You can submit a formal consumer complaint or request market conduct assistance directly with the Hawaii Insurance Division (DCCA) by calling 1-808-586-2790 or visiting their official portal at https://cca.hawaii.gov/ins/.

Compare Hawaii Regulations to Other States

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Need to Dispute an Insurer Practice in Hawaii?
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Statutory Data & Regulator Authority Notice

Regulatory summaries and statutory minimums are compiled directly from state insurance statutes, administrative codes, and official Department of Insurance (DOI) bulletins. State statutory requirements and rate filing rules change periodically. Policyholders should verify current statutes directly with their state insurance commissioner.

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