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50-State Directory / Arkansas (AR)

Arkansas Auto Insurance Laws & Statutory Claims Guide

Statutory total loss thresholds, mandatory 25/50/25 liability minimums, diminished value recovery rules, DMV lapse penalties, and consumer dispute rights under Arkansas insurance statutes.

Total Loss: 70% Threshold Liability Limits: 25/50/25 Diminished Value: 3-Yr Tort Right GAP Refund SLA: 30 Days Regulator: Arkansas Insurance Department
Last Updated: August 2026
Source: Arkansas Insurance Department & Arkansas Insurance Code
AR — 70% of Actual Cash Value (ACV)
Total Loss Threshold
70% Threshold
Ark. Code Ann. § 27-14-2301
Liability Minimums
25/50/25
$25,000/$50,000/$25,000
Diminished Value
3rd-Party Allowed
3 Yr Statute of Limits
GAP Refund Deadline
30 Days
Fee Cap: $50

Arkansas Total Loss Threshold & Valuation Rules

Audit CCC ONE / Mitchell Offer

Under Ark. Code Ann. § 27-14-2301, an auto insurer determines whether a damaged vehicle is a total loss based on the 70% of Actual Cash Value (ACV). When a vehicle is totaled, insurers must pay Actual Cash Value (ACV) plus mandatory state and municipal transfer costs.

Statutory Standard
70% of Actual Cash Value (ACV)
Damage exceeding 70% of Actual Cash Value mandates a salvage title certificate.
Mandatory Sales Tax Reimbursement
Mandatory Insurer Reimbursement
Sales tax required on settlement value.
Title & Transfer Fees
Reimbursable by Law
Insurers must cover state title, license transfer, and regulatory administrative fees for replacement vehicles.
Owner-Retained Salvage
Permitted Under State Law
Policyholders may keep the vehicle; insurer deducts the documented salvage bid value from final payout.
Received a CCC ONE, Mitchell, or Audatex Total Loss Report?
Audit omitted factory trim packages, distant comparable dealer comps, and unpaid Arkansas sales tax.
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Arkansas Diminished Value Law & Claims Rights

Calculate Lost Resale Value

If your vehicle sustained structural or collision damage caused by another driver in Arkansas, you are legally entitled to recover the resulting loss in fair market resale value (diminished value) under Ark. Code Ann. § 16-56-105.

3rd-Party Claim Right
Fully Recognized in Tort
Against at-fault driver's property damage liability.
Statute of Limitations
3 Years
Time limit to file property damage claim.
Small Claims Court Limit
$5,000
Arkansas District Court Small Claims division limit is $5,000.
17c Formula Status & Legal Precedent in Arkansas:

Arkansas tort law measures vehicle property loss as difference in fair market value immediately prior to and after collision.

Key Authority: Ark. Model Jury Instr., Civil AMI 2210.

Arkansas Mandatory Auto Insurance Minimums

25/50/25 Financial Responsibility
Coverage Element Statutory Minimum Limit Requirement Details & Legal Standard
Bodily Injury (Per Person) $25,000 Maximum paid for medical expenses and legal claims for any single injured person.
Bodily Injury (Per Accident) $50,000 Total aggregate limit available for all injuries sustained in a single accident.
Property Damage Liability $25,000 Coverage for destruction or repair of other vehicles, guardrails, or structures.
Personal Injury Protection (PIP) Mandatory offer of $5,000 MedPay + Work Loss; written rejection required. Add-On PIP (Tort) system framework rules.
Uninsured Motorist (UM/UIM) Mandatory offer of UM bodily injury ($25k/$50k) and property damage ($25k).

Arkansas GAP Insurance Refund & Payoff Cancellation

Audit Loan Payoff Refund

When an auto loan or finance contract in Arkansas is paid off early, traded in, or refinanced, the borrower is entitled by law to a straight-line pro-rata refund of unearned GAP fees under Ark. Code Ann. § 23-112-601 et seq. (GAP Act).

Calculation Standard
Pro-Rata Mandated
Rule of 78s front-loading banned.
Statutory SLA Deadline
30 Days
Responsible: Lender or Administrator
Admin Cancellation Fee Cap
$50
Full refund within 30-day free look window; pro-rata minus disclosed administrative fee thereafter.

Arkansas Accident Surcharge & Rate Protections

Model Claim vs. Out-of-Pocket
Not-At-Fault Surcharge Protection:

In Arkansas, insurers are prohibited from surcharging for not-at-fault accidents (Ark. Code Ann. § 23-89-209).

Damage Threshold:

Arkansas does not have a specific statutory dollar threshold for surcharges.

Experience Lookback Window:

Arkansas does not have a specific statutory cap on the accident lookback period. Carriers typically use 3–5 year lookback periods per industry practice.

Credit Scoring Rules:

Arkansas permits the use of credit-based insurance scores in auto insurance rating, subject to general consumer protection laws.

Official Arkansas Insurance Commissioner Contact

If an insurance company delays total loss settlements, misapplies salvage deductions, refuses valid diminished value claims, or issues improper rate increases, contact the state regulator:

Regulatory Agency
Arkansas Insurance Department
Consumer Hotline
1-800-852-5494

Frequently Asked Questions

What is the total loss threshold in Arkansas?

Under Ark. Code Ann. § 27-14-2301, the Arkansas total loss standard is 70% of Actual Cash Value (ACV). A vehicle is declared a total loss when the estimated repair cost reaches this statutory threshold relative to its pre-accident Actual Cash Value (ACV).

Are auto insurers required to pay sales tax on totaled cars in Arkansas?

Yes. Under Arkansas insurance administrative rules (Ark. Code Ann. § 27-14-2301), auto insurers are legally mandated to reimburse applicable state and local motor vehicle sales tax and mandatory title transfer fees in cash total loss settlements.

Can you file a diminished value claim in Arkansas?

Yes. Arkansas tort law permits third-party diminished value claims against an at-fault driver's insurance carrier. Claimants have a 3-year statute of limitations under Ark. Code Ann. § 16-56-105 to recover the lost market value of their repaired vehicle.

What are the mandatory minimum car insurance limits in Arkansas?

Arkansas state law requires all motor vehicles to carry at least $25,000 for bodily injury per person, $50,000 for bodily injury per accident, and $25,000 for property damage liability (25/50/25). Additional statutory requirements: Mandatory offer of $5,000 MedPay + Work Loss; written rejection required..

What is the penalty for driving without auto insurance in Arkansas?

In Arkansas, driving without insurance leads to administrative fines, vehicle registration suspension, and reinstatement fees.

How do unearned GAP insurance refunds work in Arkansas?

Under Ark. Code Ann. § 23-112-601 et seq. (GAP Act), borrowers who pay off, refinance, or trade in an auto loan early are entitled to a straight-line pro-rata refund of unearned GAP waiver fees within 30 days. Administrative cancellation fees are capped at $50.

Can insurance companies in Arkansas surcharge for not-at-fault accidents?

In Arkansas, insurers are prohibited from surcharging for not-at-fault accidents (Ark. Code Ann. § 23-89-209).

How do I file a complaint against an auto insurance company in Arkansas?

You can submit a formal consumer complaint or request market conduct assistance directly with the Arkansas Insurance Department by calling 1-800-852-5494 or visiting their official portal at https://insurance.arkansas.gov.

Compare Arkansas Regulations to Other States

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Need to Dispute an Insurer Practice in Arkansas?
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Statutory Data & Regulator Authority Notice

Regulatory summaries and statutory minimums are compiled directly from state insurance statutes, administrative codes, and official Department of Insurance (DOI) bulletins. State statutory requirements and rate filing rules change periodically. Policyholders should verify current statutes directly with their state insurance commissioner.

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